Don't be amazed or feel offended if the business owner will not give you complete contact details of the walker however -- they're not trying to set one over on you. It's standard practice in the business to insist that the customer carry out all communication (timetable changes, etc) through the business owner themselves. This makes sure that the owner is kept "in the circle" and is forever and a day aware of what's going on. If you do have the walker's contact details on the other hand, it is always good practice to inform the owner of all communication involving you to prevent misunderstandings or perplexity later. Don't be scared to bombard the business owner or dot sitter by Cuddly Tails walker with requests for information as regards the nature of their service, their viewpoint, their practices, their course of action and their record.
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